T&Cs & Privacy policy

Terms & Conditions

Paganus Britannia (PB) - Terms of Service

Last Updated: [29th June 2025]

 

For all enquiries, please contact our Customer Experience Manageress, Katie Bridges on office@paganus.co.uk  Emails are replied to within a few minutes during UK office hours.

 

By accessing or using our Services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Services.

 

1. Acceptance of Terms

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. PB reserves the right to update or modify these Terms at any time without prior notice. Continued use of the Services after such changes constitutes acceptance of the revised Terms

 

2. Eligibility

You must be at least 18 years old to use our Services. By using the Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

 

3. Account Registration

To access certain features of the Services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

 

4. Product Information

We strive to provide accurate and up-to-date information regarding our products. However, we do not warrant the accuracy, completeness, or reliability of any product descriptions or other content on our website.

Prices and availability of products are subject to change without notice.

 

5. Orders and Payment

By placing an order through our website, you agree to provide valid and accurate billing information. PB reserves the right to refuse or cancel any order for any reason at any time. We accept various forms of payment, and all payments are processed securely. Prices are in the currency displayed on the website and do not include taxes or shipping fees, which will be added during the checkout process.

 

6. Shipping and Returns

Details regarding shipping, delivery times, and our return policy are outlined in our Shipping and Returns Policy, which is an integral part of these Terms.

 

7. Intellectual Property

All content on the PB website, including text, graphics, logos, images, audio clips, digital downloads, and data compilations, is the property of Paganus Britannia and is protected by international copyright laws.

 

8. Privacy

Your use of the Services is governed by our Privacy Policy, which can be found on our website.

 

9. Termination

PB reserves the right to terminate or suspend your account and access to the Services at its sole discretion, without prior notice, for any reason, including, but not limited to, a breach of these Terms.

 

10. Shopify Hosting

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

 

11. Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). A breach or violation of any of the Terms will result in an immediate termination of your Services.

 

12. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

 

13. Accuracy

Completeness, and Timeliness of Information

 

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information.

 

14. Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or any third-party for any modification, price change, suspension, or discontinuance of the Service.

 

15. Products or Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Returns Policy. We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

 

16. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. For more detail, please review our Returns Policy.

 

17. Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations, or conditions of any kind


Privacy Policy

A legal disclaimer

Privacy policy

 

1. Introduction

 

This Privacy Policy sets out the types of personal data received by Paganus Britannia,  a company incorporated in England and Wales, may collect about you when you interact with us and explains how we process your personal data.

 

References in this Privacy Policy to “Paganus,” "PB," "us," or "our" are to Paganus Britannia ltd

 

This Privacy Policy applies if you are a visitor to our websites or our social media pages, if you purchase any products from Paganus, and/or if you are a user of our apps. We may collect, use, store, and transfer different kinds of personal data about you when you visit our websites or social media pages, register for an online account with us, join our loyalty program, contact us, subscribe to our newsletter, purchase any of our products, or when you download and register an account for our apps. 

 

PB is the “data controller” in respect of your personal data for the purposes of data protection legislation and is registered with the Information Commissioner’s Office under ZX391266. We are responsible for deciding how we hold and use personal data we collect or receive about you. We respect your privacy and are committed to protecting your personal data. We will ensure that your personal data is stored and used in accordance with this Privacy Policy.

 

Please read this Privacy Policy carefully.

 

This Privacy Policy may change from time to time. We will regularly review this Privacy Policy, and any updates we make will be posted on our websites. We encourage you to frequently check this page for any changes to stay informed about how we are collecting and processing personal data about you.

 

This Privacy Policy has been drafted with brevity and clarity in mind. It does not provide exhaustive detail on all aspects of our collection and use of personal data. However, we would be happy to provide any additional information or explanation upon request. If you have any questions or concerns about any of your personal data or information contained within our privacy policy, please contact us using the details below.

 

Our website is not intended for children (anyone under the age of 18), and we do not knowingly collect data relating to children.

 

No one under age 18 may provide any information to or on the website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this website or through any of its features, register on the website, make any purchases through the website, use any of the interactive or public comment features of this website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use.

 

If we learn we have collected or received personal information from a child under 18, we may delete that information. If you believe we might have any information from or about a child under 18, please contact us at office@paganus.co.uk

 

How to contact us:

 

The person responsible for data protection matters within our organization is the Chief Digital Officer, who can be contacted at office@paganus.co.uk .If you have any questions or concerns about this Privacy Policy or our privacy practices, or if you wish to exercise any of your rights over your data please do not hesitate to contact us on office@paganus.co..uk